Privacy Policy

Last Updated: August 2025

1. Introduction

Welcome to Fuelly ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

Fuelly is operated by:

Yannik Nagel
Brown-Boveri-Strasse 4a
8050 Zurich, Switzerland
Contact: hello@fuelly.ai

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.

2. Information We Collect

Information You Provide to Us

Account Information: When you create an account, we collect your email address only. You may sign up using:

  • Email and password

  • Google Sign-In

  • Apple Sign-In

We do not collect your name, phone number, or any other personal identifiers beyond your email address.

User-Generated Content: When you use our recipe creation and nutrition tracking features, you may provide:

  • Photos for recipe generation or nutrition analysis

  • Text descriptions for recipe requests

  • Recipe customization preferences

Information Automatically Collected

Analytics Data: We collect anonymous usage data to improve our App, including:

  • App feature usage patterns

  • Crash reports and performance data

  • General engagement metrics

  • Device type and operating system (anonymized)

This data is aggregated and cannot be traced back to individual users.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services: Enable account creation, authentication, and access to premium features

  • Process your requests: Generate vegan recipes and nutrition information based on your inputs

  • Send service notifications: Notify you when your recipes or meal analyses are ready

  • Improve our App: Analyze usage patterns to enhance features and user experience

  • Ensure security: Protect against unauthorized access and maintain App integrity

  • Comply with legal obligations: Meet any applicable legal requirements

4. Data Processing and Storage

Photo Processing

Photos you upload for recipe generation or nutrition tracking are:

  • Processed primarily on your device

  • Temporarily cached on our servers during processing only

  • Immediately deleted from our servers once processing is complete

  • Never permanently stored or used for any other purpose

Data Storage Location

Your account information and any associated data are stored on secure servers located in the United States. By using our App, you consent to the transfer of your information to the United States.

Third-Party Services

We use carefully selected third-party services to provide and improve our App:

  • Authentication and database services for secure account management

  • Analytics and crash reporting for App improvement

  • AI services for recipe generation and nutrition analysis

  • Nutrition database services for accurate macro nutrient information

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest

  • Regular security assessments

  • Access controls and authentication requirements Secure development practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Portability: Request your data in a structured, commonly used format

  • Objection: Object to certain processing of your information

  • Withdrawal of consent: Withdraw consent where we rely on it for processing

To exercise any of these rights, please contact us using the information provided in Section 11.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

  • Account information: Retained while your account is active

  • Photos: Deleted immediately after processing

  • Analytics data: Retained in anonymized form for up to 24 months

You may request deletion of your account and associated data at any time.

8. Children's Policy

Our App is not specifically designed for or targeted to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. International Data Transfers

As we operate globally and use services based in various countries, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the App

  • Updating the "Last Updated" date at the top of this Privacy Policy

  • Sending you a notification if the changes are material

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: hello@fuelly.ai

12. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal information under the following legal bases:

  • Contract: Processing necessary to provide our services to you

  • Legitimate interests: Processing necessary for our legitimate business interests (such as improving our services)

  • Consent: Where you have given explicit consent for specific processing activities

  • Legal obligations: Processing necessary to comply with applicable laws

13. Supervisory Authority

If you are located in Switzerland, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) if you believe we have violated data protection laws.

For EU residents, you may contact your local data protection authority.

By using Fuelly, you acknowledge that you have read and understood this Privacy Policy.